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Shipping and Returns

Shipping Policy

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Shipping is Flat Rate $7

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Glam and Glow BBS makes every attempt to ship within 24 business hours of receiving an order. However, Glam and Glow BBS reserves the right to ship within 24 – 72 business hours of receiving an order. Once shipped, packages could take up to 10 business days to arrive. If a package has not been received within 10 business days, Glam and Glow BBS will re-ship the product and request the original order be returned (at Glam and Glow BBS expense) once it is received. 

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It is Glam and Glow BBS’s discretion whether to ship UPS or US Priority Mail. If the customer has a specific request for either UPS or US Priority Mail, Glam and Glow BBS will try to accommodate that request. There are circumstances where this request could be unreasonable; for example, a large shipment via US Priority Mail could be unreasonable to ship and would require Glam and Glow BBS to ship UPS for cost reasons.

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Shipping Corrections


If an incorrect or incomplete address is provided to Glam and Glow BBS, the customer will be responsible for additional shipping fees for:

  1. Re-directing the package through UPS.

  2. Pay the additional shipping if the package is returned to Glam and Glow BBS and needs to be re-shipped.
     

Return Policy

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Glam and Glow BBS’s wide variety of skin care products is suited for each skin type and condition. If you are not satisfied with a product purchased from Glam and Glow BBS, it is returnable for credit or for another product.

 

Please keep the following in mind when returning product:

  • Glam and Glow BBS must be advised of dissatisfaction of a product within 15 days of original purchase.

  • The actual product must be returned to Glam and Glow BBS’s office within 1 months of the dissatisfaction for credit or exchange of another product.

  • Returned products must be at least 70% full.

  • The client will be responsible for postage or delivery charges of the returned product.

  • Glam and Glow BBS will deliver the new, exchanged product free of delivery charges.

 

To return an item, please call for assistance Glam and Glow BBS, Monday – Friday from 8:00 a.m. to 5:00 p.m. Eastern Time.

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