Glam and Glow Beauty and Body Services CANCELLATION POLICY
In the event Client needs to can cancel a scheduled appointment, forty-eight (48) hours notice to Glam and Glow BBS is required. Notice may be given by Email, SMS (text) or Phone. Should Client fail to give forty-eight (48) hours notice on more than one (1) occasion, Client Waives the $25 non refundable retainer and must pay $25 inconvenience cancellation fee to rebook new service for first offence and 100% of the service fee for cancelled services thereafter. Cancelling or rescheduling more than three (3) scheduled services , client will be deemed none serviceable allowing Glam and Glow BBS to no longer provide services or booking to this client.
In the event that Glam and Glow BBS needs to cancel a scheduled service appointment 24 hours notice will be given to client. If Glam and Glow BBS fails to give 24-hour notice clients $25 retainer will be refunded or offered one (1) 30% discounted service. Please allow 14 days for all refunds)For Uncontrolled circumstances for both parties(Extreme weather, Life Threatening situation, or death) half of retainer will be awarded for inconvenience of cancelled appointment. $25 non refundable retainer goes toward the cost of service is priced at. Canceling your service waives the $25 retainer and it will not be applied to future services. New Retainer fee plus $25 convenience fee will be charged towards new service. Please be respectful of your esthetician or makeup artist, he/she is a trained professional who is dedicated to your health and well being and is not here to entice. If at any time the esthetician or makeup artist feels uncomfortable with the behavior of the client he/she reserves the right to immediately terminate the session with no refund given. Serious aggression will result in the police being called and prosecution to the fullest extent of the law.